BA faces £300,000 bill after lack of TOILET roll led to 5-hour delay

Last week saw BA fork out compensation to passengers after a mouse on board an aircraft meant a San Francisco-bound flight from London Heathrow departed four hours late.

Now, another messy situation has left the flagship carrier with another steep bill.

A shortage of toilet roll and the “wrong kind of headphones” on board a flight from London Gatwick to Barbados caused a five-hour delay.

Under European passengers’ rights rules, BA could be paying passengers up to £291,000 in compensation, plus thousands more in expenses.Read More…

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