Cost-U-Less Signs Deal With Digicel Business

Press Release

– New entrant to the Caribbean market will be supported by the region’s top Business Solutions provider

Tuesday 10th September 2013 – Bridgetown, Barbados: Digicel Business, the region’s leading full service business solutions partner, welcomes Cost-U-Less (a division of The North West Company), to its family of valued customers, having signed a deal with the new entrant in Barbados.


Warehouse retail store chain, Cost-U-Less, offers food and general merchandise products in the Caribbean, United States Territories, the Hawaiian Islands, Islands in the Pacific and Sonora. It expanded its footprint in the Caribbean by recently opening a retail store in Barbados.

As part of its launch requirements, Cost-U-Less needed voice and data systems to communicate with its customers and its operations across the world. After an in-depth analysis, Digicel Business implemented an AVAYA PBX System to provide clear, resilient voice communication, structured cabling services and metropolis call accounting software to capture call statistics to and from the organisation.

The solutions implemented for Cost-U-Less are robust and scalable allowing for the addition of new users and functionality over time – this in turn delivers increased flexibility and agility to the company as it continues to grow.

Digicel Business keeps customers ahead of the game with leading technology solutions which solve business problems by delivering value, innovation and partnership. Its dedicated team of professionals develop solutions that help companies achieve operational efficiencies and reduce costs while delivering security and peace of mind.

Tom Kallio, Vice-President and General Manager said; “Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. This is achieved with our ‘best value at the best price’ policy. Operational efficiencies are key to maintaining low prices and Digicel Business was able to deliver solutions that will help us to accomplish this. The scalability factor is also critical because it gives us lots of room to grow and provides us with investment value for the long term.”

CEO of Digicel Barbados, Mark Linehan, also has oversight of Digicel Business Solutions in the Eastern Caribbean South. Commenting on the win, Linehan said; “The Digicel Business goal is always to meet and exceed customer expectations and in this case it was no different. Our team began by getting to know the Cost-U-Less operation so we could truly understand its needs and the environment in which it operates. We focused on providing a scalable solution that can grow with the company; saving time and money while delivering key operational advantages. We look forward to supporting Cost-U-Less as it reaps the benefits of this solution and thank the Cost-U-Less team for allowing Digicel Business to become its trusted telecoms provider.”

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