Applications are invited from suitably qualified persons to fill the above posts at our Nevis location.
•Advise customers on the purchase of Mobile and Fixed-Line phones, Internet and TV services and accessories
•Maintain consistently high standard of customer service
•Achieve Sales targets
•Provide all necessary information on products, accessories, service features, pricing plans and roaming
•Handle administrative aspects of sales including completing customer contracts, verifying information, running credit checks, preparing customer files, supporting local and regional promotions, pulling product inventory, completing warranty paperwork and filing finished orders.
•Interface with other departments on customers’ behalf when necessary
•Test and assemble phone for customers, including programming with correct phone numbers and features
•Responsible for maintaining store appearance
•Ensure that all applications for applied services are properly filled out
•Provisioning of pre and post accounts correctly
•Accountable for various aspects of office administration
•Successfully complete all sales training programs that are scheduled
•Carry out all other related duties as determined by the Supervisor Retail Sales Desired Skills and Experience
•4 CXC/O’ Levels including English
•Minimum of two (2) years experience in customer service
•Good knowledge of basic telecoms equipment
•Good communication skills Essential Requirements
•Delivery of quality customer service
•Handle multiple tasks efficiently
•Good interpersonal skills
•Ability to work well under pressure Submission of Applications
If you are interested in being considered for these positions, please send your application and CV via email to firstname.lastname@example.org by 31st May 2019.