Fixed and B2B Performance Drive 1% Rebased Revenue Growth Operating Income of $76 million;
Net Loss of $3 million
Adjusted Segment EBITDA of $232 million, 3% YoY Rebased Growth
Miami, FL – November 8, 2018: Cable & Wireless Communications Limited (“C&W”) is a leadingtelecommunications operator in its consumer markets, which are predominantly located in the Caribbean and Latin America, providing entertainment, information and communication services to 3.3 million mobile, 0.6 million internet, 0.6 million fixed-line telephony and 0.4 million video subscribers. In addition, C&W delivers B2B services and provides wholesale services over its sub-sea and terrestrial networks that connect over 40 markets across the region.
• Organic fixed RGU additions of 17,000 in Q3 2018.
◦ Broadband RGU additions of 6,000.
▪ Driven by success in Jamaica, where we added 4,000 RGUs as we continued to penetrate our expanding high-speed network, and in Panama where our Mast3r packages supported 2,000 additions.
▪ WiFi “Connect Box” is delivering enhanced in-home connectivity and, as of September 30, is installed across nearly 30% of C&W’s overall broadband subscriber base and ~50% of broadband subscribers in Panama.
◦ Video RGU additions of 6,000, a good third quarter performance and a reversal of Q3 2017 subscriber losses.
▪ Additions driven by network expansion / upgrades and product enhancements. Jamaica, once again, had a positive quarter, adding 5,000 video RGUs, while Panama gained 2,000 new subscribers through successful promotion of broadband and video doubleplay packages, marking their best quarterly video RGU growth since Q2 2017.
◦ Fixed-line telephony RGU additions of 4,000 were driven by our successful bundling strategy.
◦ Focus on customer service resulted in improved NPS with repair and installation times over 20% lower year-to-date compared to the comparable prior-year period.
• Mobile subscribers declined by 47,000.
◦ Panama losses of 26,000 subscribers drove the overall decline as the market remains highly competitive. We recently launched our “Moments that Matter” campaign to support our new “Siempre” value proposition in Panama.
◦ In the Bahamas, competition continued to impact our operation driving subscribers 12,000 lower; however this was an improvement compared to the prior-year period loss of 19,000.
◦ LTE subscribers grew by more than 50% over the past twelve months. In our largest market of Panama, the ARPU from LTE subscribers was approximately 2.5x that of the rest of the base during Q3.
• New build and upgrade initiatives delivered approximately 50,000 premises in Q3, bringing the YTD total to roughly 130,000 new or upgraded homes.