BASSETERRE, St. Kitts: Friday, August 8th 2014 – LIME has taken yet another step to keep their customers, connected and informed.

According to the company’s Vice President of Customer Service Excellence, Nadir Kiem, “We have now introduced a new technology that will immediately inform our customers of all major network interruptions, both scheduled and unscheduled.

In the event of service disruption, we invite our customers to simply call our Contact Centres, and they will automatically receive  continuous updates on the restoration of the network being undertaken by our highly skilled engineers.”

In a further step to keep customers fully aware of the progress, the LIME executive is also inviting customers to select the option to receive free text messages from the Call Centres so that they are kept fully informed of the progress of the service restoration until the disruption is completely resolved.

Of this initiative, LIME St. Kitts & Nevis General Manager; Mr. David Lake stated, “LIME values every consumer moment and is taking innovative steps to deliver the quality service their customers deserve”.

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