Charlestown-Nevis-Long serving Manager at the Nevis Cooperative Credit Union, Mr. Sydney Newton is apologizing for the slow service being experienced by customers at the institution, in recent days.
This he indicated is due to the fact that the Credit Union changed its core banking system effective from October 1st. He noted that the change was made with the intention of giving better service to the customers.
However, at this present time, customers are being alerted of the change and while they are transacting business, the Tellers use the opportunity to inform and make necessary updates and inform them of their new account numbers.
Some customers have not taken too kindly to the delays, as admittedly, ‘the service at the Credit Union is normally speedy and efficient,’ said one customer.
Mr. Newton apologized for any inconvenience caused and thanked all concerned for their patience and understanding.
Meanwhile, Mr. Newton updated on the annual celebration of Credit Union month which is currently underway.
The month of activities runs from 11th to 25th of October and this year’s theme is: “People helping people.’
The activities commenced with a church service on Sunday 11th October at the Church of God of Prophecy situated at Craddock Rod. There was also a radio and television address to signal the start of the week
Monday 12th October-Presentations to scholarship holders at the Charlestown and Gingerland Secondary Schools and a presentation to the Seniors’ division
Tuesday 13th October-Presentation to Pink Lily and a presentation to five Credit Union members.
Wednesday 14th October-Town hall meeting at St.Paul’s Parish conference room at 6.30 pm
Radio and television tips for money management
Thursday 15th October—Radio and television address by President of the NCCU Mr. Colin Walwyn
Credit Union education day.
Matching of shares to open new accounts: the first 50 persons to register-distribution of tokens.
Friday 16th October-Radio and television money management tips
Presentation to five credit Union members
Monday 19th October-Radio and television tips for money management
Town hall meeting-Gingerland Secondary School at 6.30 pm
Tuesday 20th October—NCCCU Retreat at the Mount Nevis hotel from 12.00 to 5.30 pm.
Thursday 22nd October—Presentation to the Alexandra hospital
Town hall meeting-TBA
Friday 23rd October—Radio and television tips for money management
Customer appreciation day-refreshments
Free blood checks in collaboration with the Alexandra hospital
Sunday 25th October—Church service –Gingerland Methodist church at 9.30 am
Mr. Newton is urging the general public and especially the Credit union members to participate in the activities as much as is possible.